I spent a year on secondment working mostly with Teachers, Social Workers, Housing Officers and Voluntary sector colleagues promoting Restorative Practice. For me, this and mediation, and coaching approaches have an overlap, in that we work to inquire and understand, rather than judge. We ask open questions.

As an effective mediator, the IanRobertson.Coach approach is to utilise a range of skills appropriate to the circumstances when mediating. To better explain, mediation is used to resolve disagreements around relationships. These may be work relationships, personal relationships, or neighbour disputes where people clash. Mediation is often used as an alternative to formal processes, such as grievances, disciplinary or legal routes. Where it is possible, Mediation is an effective way to resolve disagreements by being:

Mediation is used more and more to support the resolution of conflict in a wide variety of situations. I trained as a Mediator with the Scottish Mediation Centre and have subsequently participated in Non-Violent Communication, and Active Bystander trainings.

If you want to discuss mediation and what IanRobertson.Coach can offer you in terms of building healthier and positive relationships with, just get in touch for a free confidential consultation. I will then follow this up with a no-obligation quote and proposal.